Over the course of my career I have been fortunate to work across a broad range of SERVICES.

 

 

An authorized global vendor directly connected to US Marketing Company, a Business Development Officer who works with passion, has insight, visions for company's profit growth and revenue, Former Operations Director at 1210 Business Process Solutions. Handles BPO campaigns,  into advance technology industry that focus on sales process, business development and P&L. Former elite team representative of a world class technical support and customer serivce company the Synnex Concentrix,   almost 8 years of experience in BPO/GIC industry. Has a very wide knowledge in administration, customer service, technical support and an broad knowledge on sales account management. President of Alternative Creative Dance Collective or ACDC Dance Company, a motivator, a trainer, excellent in creativity, styles, 

execution and stage production processes.

 

 

Experience:

 

 

Business Coach/Development Officer

BURKY'S Pizza & Grill

Zone 21 Poblacion, Manticao Misamis Oriental 9024

Business planing and strategy, profit and loss, management system, inventory, sales and income statement, forecasting and marketing.

 

 

 

Business Development Officer

AEON CONTACT SOLUTIONS

January 2014 – September 2014 Present Region X - Manticao Misamis Oriental 9024, Philippines  

Business building and planing, profit and loss, managment system, HROD & HR recruitment system, customer acquisition, sales and income statement.

 

 

 

 

Property Consultant

ESJE Realty

September 2013 – ( to present ) Region XI - Davao, Philippines

Conducts and checks the place or site and sells property to clients. Perform duties, such as study property listings, meet and interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer.

 

 

 

 

Director of Operations

1210 Business Process Solution

November 2012 – December 2013 (1 year 2 months) Region XI - Davao, Philippines

Perform a number of functions to achieve their objective. Providing training, and other team development exercises. Enhance customer service, ensure that the staff members are quality and customer oriented. Work hard to ensure client's satisfaction, ensure consistent growth in revenue and profit, oversee and direct the whole operations including market analysis.

 

 

 

 

 

Production Support Specialist

SYNNEX CONCENTRIX

February 2007 – September 2012 (5 years 7 months) Cagayan de Oro City

Member of Piloting TEAM and performed DMAIC style for new products/services. Coordinate with business units and end users to support new product developments and existing product enhancements. Work with development team in performance analysis of new products and enhancements. Work with support team to provide product support and assistance to customers. Work with support team to evaluate complex customer problem, identify root causes and derive resolutions. Guide support team in addressing customer problems within established response time. Analyze customer suggestions and recommend product revisions. Support account managers in identifying new customers and retaining existing customers for business growth. Develop knowledge bases and FAQs for product support activities. Document support activities, customer issues and resolutions for reference purposes.

 

 

 

 

 

 

Dancer and Choreographer

ABS - CBN 

July 2003 – August 2006 (2 years 2 months) Terry Hills, Bulua Cagayan de Oro City 9000

Performing different kinds of Dances and presentations for the noon time TV show. Direct rehearsals to instruct dancers in how to use dance steps, and in techniques to achieve desired effects. Experiment with different types of dancers, steps, dances, and placements, testing ideas informally to get feedback from dancers. Read and study story lines and musical scores to determine how to translate ideas and moods into dance movements. Record dance movements and their technical aspects, using a technical understanding of the patterns and formations of choreography. Advise dancers on how to stand and move properly, teaching correct dance techniques to help prevent injuries.